Clicktide SMS Program Policy
Clicktide is operated by Six Seasons Partners LLC — the registered messaging brand for this program. goclicktide.com · support@goclicktide.com
What this program is
Clicktide sends customer loyalty and appreciation text messages on behalf of local businesses (gyms, salons, cafés, retail shops, and similar) to their own customers who have given express written consent. Message types include thank-you notes, one-question satisfaction surveys (reply 1–5), win-back check-ins, and notifications that a thank-you gift has shipped. Recipients are never purchased lists — every recipient is an existing customer of the sending business.
How customers opt in
Consent is collected by the participating business before any message is sent, through one of these methods:
- Digital check-in: the customer checks an unchecked-by-default consent box on the business's Clicktide check-in page (shown below).
- In-store / signup: the customer writes their phone number on a paper or tablet signup form and gives written consent by signing or initialing next to this statement: "I agree to receive marketing and account texts (offers, rewards, win-back, and service updates) from this business via Clicktide. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of any purchase." The signed consent and a timestamp are stored on that customer's record.
Consent is recorded with a timestamp. Opt-in is never required to make a purchase, and consent is specific to the individual business.
The exact consent boxes customers see (both unchecked by default):
Live example: the customer check-in page at https://goclicktide.com/checkin. No box is pre-checked and no consent is assumed — the customer must take an affirmative action on every opt-in path, whether digital check-in or in-store signup.
Message frequency, rates, and opt-out
- Message frequency varies by business and customer activity (typically 1–4 messages per month).
- Message and data rates may apply. Contact your wireless provider for details about your plan.
- Reply STOP to any message to opt out — you will receive a one-time confirmation and no further messages. Reply START to the same number to re-subscribe.
- Reply HELP for help, or contact support@goclicktide.com.
- Opt-outs are honored instantly and recorded.
- Carriers are not liable for delayed or undelivered messages.
Eligibility
This program is intended for individuals 18 years of age or older, or with the consent of a parent or legal guardian. The program is available on major U.S. carriers; messaging interoperability outside the U.S. is not guaranteed.
Changes to this program
We may update this policy or the program's features from time to time. Material changes will be posted on this page with continued program participation constituting acceptance.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and opt-in records are used solely to deliver the messages described above. See our full Privacy Policy and Terms of Use.
Contact
Questions about this program: support@goclicktide.com