CLICKTIDE · Win back regulars with a gift on their doorstep
Send a gift. Start a tide.
Your logo, on their doorstep, the moment a regular starts drifting.
When one of your regulars starts slipping away, Clicktide puts a postcard in your brand colors in their mailbox — and a small branded gift on their doorstep. Email gets swiped away; a gift sitting on the porch doesn't. It all fires the moment your register shows them drifting — no work from you.
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Live in 10 minutes · Read-only register access · No new hardware · Cancel anytime
How Clicktide wins back customers
Almost no one cancels at the front desk — they just stop coming in. Clicktide connects to your point-of-sale (Square, Shopify, Clover, Toast, Stripe and more), learns each customer's normal visit rhythm, and acts the moment someone breaks it:
- Day 14 — a friendly text or email. A personal check-in that references their real last visit. No pressure.
- Day 30 — a real mailed postcard. Printed in your brand color and logo and sent to their door.
- Day 45 — a small branded gift. A mug, tote, or candle — only when a regular is genuinely about to lapse, and only with your approval.
The moment a customer comes back in, every future win-back message stops automatically. Three touches maximum, then it's done.
A layer on top of your gym or salon software — not a replacement
You already pay for Mindbody, PushPress, Zen Planner, WellnessLiving or Square, and they already send re-engagement emails and two-way texts. Clicktide doesn't replace any of that. It connects on top of the software you already run — read-only, no new hardware, live in about 10 minutes — and adds the one thing none of those tools do well: a real mailed postcard in your colors and a branded gift on the doorstep, triggered off who's actually drifting in your register. An email gets swiped away; a gift on the porch doesn't.
Who it's for
Built for local businesses that live on repeat customers — gyms and fitness studios, salons and barbershops, spas, cafés and coffee shops, restaurants, and retail — plus service and B2B businesses whose clients have a predictable order rhythm.
Free guides: Customer retention for local businesses · Gym member retention · How to win back lost customers · How to win back gym members
What Clicktide sends
- Automated texts & emails — personal, behavior-triggered, and consent-aware (STOP is honored automatically).
- Mailed postcards — about $1.50 each, printed with your brand and logo.
- Branded physical gifts — pay-per-send from a wallet you control.
- Digital reward codes — discounts sent by text or email that apply themselves online.
Simple, honest pricing
Three plans — $79, $199, and $449 per month. Email, promo codes, and a monthly batch of mailed postcards are included on every plan; text messaging is included on Growth and Scale. Extra postcards and physical gifts come from a pay-per-send wallet you control, so you only pay when something physically ships. 30-day free trial, no contracts, cancel anytime.
Common questions
Will this annoy or spam my customers?
No — three win-back touches maximum, then it stops for good. Any visit stops all future sends automatically. Texts go only to customers with consent on file, and approve-before-send means nothing goes out unseen.
What can Clicktide see in my register? Is it safe?
Read-only access through your platform's official connection. Clicktide can see visit and sales history to spot drifting — it can't move money or change your account, and you can disconnect in one click.
How is this different from Mailchimp or email blasts?
Email tools broadcast to everybody and hope. Clicktide watches your register and acts on one person at the right moment, then goes quiet the instant they return. It's a win-back engine, not a newsletter.